You do not plan to visit the emergency department. It just happens, and usually when you least expect it. At Lakeway Regional Hospital, we practice a philosophy of emergency care called ER+, which helps further our goal that you will receive quality medical care as quickly and professionally as possible.
The ER+ goal is for you to have access 24-hours-a-day, seven-days-a-week, to qualified physicians who take the time to listen to what you have to say. You will be greeted warmly by nurses who are truly compassionate and a registration staff that understands that people come before paperwork.
Our team of trained physicians, nurses and technicians are able to provide fast, quality care. They will listen to you, examine you carefully and prescribe a treatment plan that you will understand and believe in.
At our emergency department, ER+ represents a commitment to providing quality service by meeting the needs of our patients and their families with courtesy and respect. Your emergency experience at ER+ should be one of care, concern and attention to your emotional and physical needs. It is our goal not only to meet our patients’ needs, but to exceed the expectations of the people in the community we serve.